No Plumbers Crack Here

Oftentimes when I talk about Pure-Line Plumbing I tell people we’re “home of the crack-less plumbers”. It usually elicits a chuckle out of the audience, which is always fun, but it’s something we consider seriously important. We make sure there’s no plumbers crack by including a belt with our uniforms, and our technicians always have their shirts tucked in.

What’s Crack Got To Do With It?

When I ask you to think of a plumber, what’s one of the first images to come to mind? Is it something like this?

Picture of a plumber wearing a work belt and holding a flashlight bending over. His plumbers crack is showing even with a belt on. There is a pipe and plunger laying next to him.

Photo found on Butts N Cuts

Why the big deal?

First, our customers should feel comfortable having a plumber in their home and/or place of work.  They won’t have that awkward moment of seeing crack and having to avert their eyes. Everyone knows once you see something gross, or out of the ordinary, you can’t help but look no matter how hard you try not to. And while plumbers crack makes for funny social media posts, it can make for a super uncomfortable situation in person.

Second, it’s human nature to judge others by what they wear, and we don’t want to diminish our techs’ expertise due to a crack showing. These guys are not only the best at what they do, they love what they do. That’s what we hope our customers take away from their encounter with us. Crack kills that perception.

What our customers say.

 Sometimes things are better said by the people we serve than by our own professions. Their words are at least more impactful. Here are some examples of the way we want ALL our customers to feel about us:

As a contractor who works with plumbers every day, Pure-Line is simply the best!! On time, professional, clean and polite. We only work with sub-contractors that reflect our company policies of quality-professionalism-integrity and we are glad to have Pure-Line as a part of our team!” – Jeremy Payne

“Edwin and Pure-Line were professional, timely, uniformed, friendly, and knowledgeable. The work was done exceptionally well. Would highly recommend and use again.” – Christine Weiss

And this may be my favorite:

After calling you this morning, I had a tech at my house within 30 min. After digging, cutting tree roots and repairing a busted water line for almost 2 hours you all made it possible for me to take a hot shower. The service I received was beyond exceptional and the price was less than anticipated. Believe it or not, I never saw the first “crack” and yes I was looking. LOL” – Michael Decker

Since we only get one chance to make a first impression, we want it to be the right one. We value our customers and we value ourselves. We’re not gonna let some little (or big) ole plumbers crack get in the way!

How Plumbing Can Help Your Heart

February is a month focused on the heart and love, so the challenge this month is to create a helpful article connecting heart health and plumbing. Think I can pull it off?

A heart that has a vertical line that resembles a heart beat on a heart monitor. The upper half is red and looks like blood. The lower half is blue and looks like water. There are three red gears in the lower half. This illustration is used to connect heart health and plumbing.

Happy National Heart Month

When considering heart health and happiness, I came up with a few ways to work plumbing into National Heart Month. For instance, pipes, much like arteries, need to remain clear of clogs. The way to achieve this for both is to avoid putting in the wrong things. For arteries that means limiting the trans and saturated fats, salt and sugar we consume. For pipes that would include keeping grease, liquid drain cleaner and pretty much anything other than water (and of course toilet paper in the right circumstances) from getting into our drains. I discussed what NOT to put in your drains in an earlier post, so today we’re going to make another connection between plumbing and heart health: Stress.

Effects of Stress on the Heaart

While stress may not be directly connected to heart disease, it can lead to behaviors that increase heart disease risk, according to the American Heart Association. When stressed, people may choose to drink more alcohol, smoke, overeat or become inactive, all of which can create high blood pressure, damaging arteries in the process.

Deal with Your Stress

There are several ways to deal with stress that do not require medicine. Here are just a few:

  • Encourage yourself daily. Speak positively to yourself daily out loud. You can say things like. “I can do this.”; “I’ve gotten through worse.”; “This is going to be a great day!”
  • Practice meditation. Mediation is the act of quieting the mind, often by focusing on breathing. There are many ways to meditate and some cool apps out there to teach you how like the Calm app.
  • Do something you enjoy doing. Take a walk, read a book, take a class. There are plenty of activates you can do to reduce stress.
  • Take a bath. (You knew I’d have to bring it back to plumbing somehow. But seriously…)

Bathing Your Stress Away

Baths are a terrific way to reduce stress. Remember the Calgon commercials? The one I remember most depicted an angry boss, a crying baby, and even a barking dog surrounding a harried woman. Her response was to take a nice, relaxing, water-softened bath. Huffington Post made a great little slide show that brings home my point. Here’s the crux of it:

  • Baths can boost brain power with the use of essential oils. (Sage, Rosemary, Cedarwood, etc.
  • Baths are calming,
  • Make sleeping easier, and
  • Can help relieve cold symptoms!

Now that we know how promoting heart health and plumbing can work together, let’s take a look at that tub. If everything is working, wonderful! Go run some warm water, light a candle and soak your worries away. If not, don’t stress! Give Pure-Line Plumbing a call so we can get your stress reliever up and running.

Bathroom Safety Tips


Has this ever happened to you? You’re in the shower and it’s business as usual, but then you start slipping. Literally slipping, thanks to that soapy spot on the floor of the shower. You see it all before it happens: your feet fly into the air, arms flailing, you hit your head on the spout, knocked unconscious and left there for someone to find you in your birthday suit. That’s what you picture in your head except it never happens because you regained balance at the last minute. Close call for you, but not for everybody.

The Center for Disease Control (CDC) sited that an estimated 234,094 people were injured in a bathroom in just one year. That’s a lot of accidents that may have been easily avoid if some precautions had been taken. So, we’re going to look at some ways to make your bathroom safe and help you prevent bathroom injuries.

  1. Non-Slip Strips or Mat

This is an easy and cost effective way to prevent slips. There are all kinds of mats available. They come in all shapes and sizes and all price ranges. You just adhere them to the bottom of the tub and you’re good to go.

  1. Stop Stretching

I’m not talking the exercise variety of stretching here. I mean keep your toiletries within reach. The less you have to reach for, the less your chance of losing your balance. Here’s a creative idea to help keep things in reach.

Shower storage

Posted in: Cute Decor

  1. Control Your Temperature

Slipping is not the only bathroom related injury you can have. Scalding is another very popular method of ending up in the doctor’s office. Make sure your water heater is set to not exceed 120 degrees. You can check the temperature with a meat thermometer. Not sure how to set the water heater? Call your favorite local plumber to help you. If you’re in the Raleigh-Durham, NC area, Pure-Line Plumbing would love to be of assistance.

Since it’s Bath Safety Month, take some time this week to consider your bathrooms and what can be added/changed to make them safer. For more safety tips throughout the month, check out our FaceBook page. We want to hear from you. What other tips do you have for preventing bathroom injuries? Comment below.

How to Save On Monthly Utility Bills with Plumbing


We are a society who loves to save money, or at least think we are. That’s why stores like The Dollar Tree and Five Below are so popular, and why Groupon and LivingSocial are now common vernacular. Let me not leave out the “value” menus at our favorite fast food restaurants. While these are all money savers, they are not always a quality savings. I can’t tell you how many times one of my sons has bought something at The Dollar Tree only to have a broken toy a few hours later. And the “value” meal is adding NO value to your health. Sometimes to get quality savings we need to go back to the basics. Let’s take your plumbing for instance (I bet you didn’t see that coming).

Did you know there are several ways to save on your utility bills with just your plumbing/water usage? Here are a few basic tips to help in your saving endeavors: Read more

What Pure-Line Plumbing is Thankful For

Eat Ham

With Thanksgiving being this week, I asked each person at Pure-Line Plumbing what they are thankful for.

Here are some of the responses I received…


Jody best

“I am thankful for my great family and friends. And for having the opportunity to be apart of an awesome company like Pure-Line Plumbing.” – Jody Caudill



“I’m thankful for the positive family and friends that I have, the amazing company and people I work with, and the opportunities I have to help others” – Elisha Zayas


Edwin TJ pool table


“I’m thankful for my family. I’m thankful for my job. I’m thankful for everything.” – Edwin Paredes



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Why Hiring a Licensed Plumber Is Important

NC Plumbing License 2015


I consider myself a jack of all trades. I know how to google DIY solutions to almost any situation. Whether or not I can actually do it myself is a completely different story. Regardless of the “I think I can, I think I can” mantra in my head, there is a plethora of things I cannot do. Realizing this about myself is how I’ve personally avoided financial catastrophes. So when it comes time to call in the Calvary I want to make sure they’re masters of their craft. Duh, right? Unfortunately, in trying to cut costs, many people hire a jack of all trades, and as the saying goes, master of none. It’s no different when dealing with the plumbing that is so crucial to the functionality of your home and work place. You need an expert, not a jackleg.

What is a Plumbing License?

A Plumbing License is certification that the licensed plumber in question has:

  1. met the State’s credentials and education requirements,
  2. has taken and passed an exam, and
  3. has legal permission to provide plumbing services in that State.

It also means that the plumber can be held liable for violating the rules set forth by the licensing entity. Plumbing licenses are State specific; meaning, the requirements may vary depending on your location.

Since I’m located in the lovely State of North Carolina, I can tell you that according to in order to be eligible to take the Plumbing Contractor examination, an applicant must have “2 years (4,000 hours) on-site full-time experience in the installation, maintenance, service, or repair of plumbing or heating systems related to the category for which license is sought, whether or not license was required for the work performed”. That’s a lot of hours and tells me that plumber is going to know a thing or two or tons.

The Dangers of NOT Hiring a Licensed Plumber

 Of course it’s completely up to you if you hire a licensed plumber or not, but let me give you some of the dangers of not doing so:

  • You have no guarantee that the contractor has the education, training or skill to meet any of the requirements let alone to install plumbing that’s reliable and up to code.
  • In some states, hiring an unlicensed contractor may be illegal. Do you really want to break the law? (Talk about a rebel without a cause!)
  • Incorrect plumbing repairs or installations have the potential to cause injury, illness, and even death – not to mention property damage, that’s why plumbing services are so tightly regulated.
  • Unlicensed plumbers don’t report to a regulatory board, and may be more likely to behave in an unethical manner.

So, there you have it. As I often (as in every day) tell my sons; “Make wise choices!” Don’t kick yourself later, when you’re paying double the amount of money to have something fixed that was already “fixed” by a jack of all trades. If you’re in my area, be sure to check out the very well trained, licensed plumbers at Pure-Line Plumbing. You will be glad you did!

Have a horrific plumbing story you’d like to share? I’d love to hear about it! Type it into the comments section below.

Dangers To Your Drains

ID-100347561Image courtesy of winnond at

Most of us have succumbed at one time or another to the marketing promises of miraculous liquids that unclog drains or flushable materials that make our lives easier. It’s okay. Marketing is a lucrative business because it works. What they don’t tell you is how harmful these types of products are for your pipes. No worries though! We’ll look at some of the most common culprits and see what alternatives we can come up with.

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Is Your Home Ready for Winter?

Fall on the dam 6

Fall is in the air. It’s an invigorating time of year with it’s cool mornings and warm afternoons. The leaves are changing their hues to the deep reds and yellows that have inspired gorgeous landscape paintings and photographs for ages. Personally, it’s my favorite time of year. The only downside to Fall is that it turns into this… Snowing

Winter. Snow and ice. That’s why the best time to start thinking about winterizing your home’s plumbing is now. While the morning temps are still above freezing and the afternoons are still warm enough to work outside. Naturally, Team Pure-Line would like to give you some tips based on many years of experience with fixing busted pipes due to freezing.

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Know Your Toilet

I once bought a toilet repair kit because my toilet kept running and someone told me replacing the innards of a toilet is easy. When I opened the instructions my jaw dropped. Sure, fixing a toilet is easy IF you know what the heck the instructions are referring to! I really felt like I was reading a different language. So, I did the only thing I knew to do and I called my brother to install it.

But fixing a running toilet isn’t so difficult if you know what you’re doing, which begins with knowing your toilet. There are several parts to the toilet that, depending on who you ask, have more than one name. Not to fret, I’ll be explaining the parts to you before you start messing in the tank. First though, here’s a fun exercise for you.

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A DIY Approach to Unclogging a Drain

Anyone who has a DIY spirit, such as myself, gets a little thrill anytime they find a DIY project that not only benefits the house they live in, but could also save hundreds of dollars. That’s why when I ran across a recipe for unclogging a drain, I just had to try it. Fortunately, I had just the drain to try it on.

Recipe Ingredients:

1 Cup Baking Soda

1 Cup Vinegar

Hot to boiling water

Soda and Vinegar

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